Support / FAQ
Frequently Asked Questions
With our products we offer sophisticated software and high-quality hardware equipment. If you have questions or problems concerning your Sonic Core products, we would like to support you at the best. We have assorted the most frequently asked questions and answers at this point. If you do not find an answer here, please contact us at You can help us processing your request promptly by sending an exact but brief description of your problem as well as the serial number of your DSP hardware.
What does the error "Cannot start the SCOPE appliction! (E0001A)" mean?
Getting the error message "Cannot start the SCOPE appliction! (E0001A)" when lauching the SCOPE software indicates incompatible or missing activation keys (keyfile). Please contact our Support for help. More information related to this topic you can find here.