Support / FAQ
Frequently Asked Questions
With our products we offer sophisticated software and high-quality hardware equipment. If you have questions or problems concerning your Sonic Core products, we would like to support you at the best. We have assorted the most frequently asked questions and answers at this point. If you do not find an answer here, please contact us at You can help us processing your request promptly by sending an exact but brief description of your problem as well as the serial number of your DSP hardware.
Can I retrieve Activations Keys for my Creamware DSP Hardware?
Yes. You can use the current Sonic Core SCOPE software as well as your plug-ins with older Creamware PCI boards. More information on registration can be found here.

If you want to use an older software version of Creamware (SCOPE v4.5 and earlier), you can request the activation keys from us. Please understand that we can no longer provide support for these software versions. Update your SCOPE DSP hardware by our latest SCOPE software to enable us providing effective and free support.