Support / FAQ
Frequently Asked Questions
With our products we offer sophisticated software and high-quality hardware equipment. If you have questions or problems concerning your Sonic Core products, we would like to support you at the best. We have assorted the most frequently asked questions and answers at this point. If you do not find an answer here, please contact us at You can help us processing your request promptly by sending an exact but brief description of your problem as well as the serial number of your DSP hardware.
Is there still any support for discontinued Creamware products?
Support for discontinued products provided by former Creamware GmbH cannot be guaranteed. Update your SCOPE DSP hardware by our latest SCOPE software to enable us providing effective and free support.

For ASB, NOAH and other discontinued products please follow the hints at Discontinued Products.